The tracker didn't load.
Snags the buyers have raised since moving in. Kelly-Ann deals with the buyer; site deals with the fix. Give Kelly-Ann an update on every open snag at least once a week, and on new ones the day they come in. Only Kelly-Ann and the office see your updates. Buyers never do.
Internal only. What site records here is never shown to the buyer. The buyer sees the status Kelly-Ann sets in the buyer portal.
Needs attention
Activity
What each plot still needs before it can be handed over: the air test, the Building Control final, the LABC Warranty final and its certificates. Tap a plot to record or change anything.
Inspections booked
Plots at sign-off
Internal only. Inspections and certificates are never shown to buyers.
Every plot, every stage, start to completion. The solid bar is the 26 week programme, the outlined segment is where the plot is now, the hatched tail is slippage and the red line is today. Tap a plot to open it.
Start dates are reconstructed, not recorded. No plot has a written down start date, so each bar is worked backwards from the stage it is at. The stage is real; the timeline round it is arithmetic, and it firms up as stages get stamped from here on.
Internal only. Planned dates, forecast dates and slippage on this page are never shown to buyers. The buyer portal shows the stage in plain words and nothing else.